Legal

GB44 Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data GB44 collects from Bangladesh players, why we collect it, how we use it, who we share it with, and what rights you have over your own information. We've written this to be clear and straightforward — not buried in legal jargon.

Last Updated: January 2025 Applies to all GB44 registered members
Your Data at a Glance
We never sell your personal data
SSL encryption on all data transfers
You can request your data anytime
Data shared only with verified partners
Right to correction and deletion

Six Privacy Commitments GB44 Makes to Every Member

Privacy isn't just a legal requirement for GB44 — it's a core part of how we operate. Here's what that looks like in practice.

End-to-End Encryption

Every piece of data you send to GB44 — from registration details to payment information — is protected by SSL/TLS encryption. Your data is never transmitted in plain text, and our servers are secured against unauthorised access.

We Never Sell Your Data

GB44 does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Your data is used only to operate your account, process transactions, and improve the GB44 platform experience.

Minimal Data Collection

GB44 only collects the personal data that is genuinely necessary to operate your account and comply with legal obligations. We don't ask for information we don't need, and we don't store data longer than required.

Controlled Data Sharing

When GB44 does share data with third parties — such as payment processors or identity verification providers — it is done under strict data processing agreements. These partners are only permitted to use your data for the specific purpose we authorise.

Your Right to Access & Correct

You can request a full copy of the personal data GB44 holds about you at any time. If any information is inaccurate, you have the right to request a correction. Simply contact GB44 support and we'll handle your request promptly.

Right to Deletion

When you close your GB44 account, we will delete or anonymise your personal data in accordance with our retention schedule. Some data must be retained for legal and regulatory compliance, but we will always tell you what we keep and why.


1 Introduction

Welcome to the GB44 Privacy Policy. GB44 ("we", "us", "our") operates the online gaming and betting platform at gb44.io, including the GB44 mobile application and all associated services. This Privacy Policy explains how GB44 collects, uses, stores, and protects the personal data of members and visitors, with particular attention to the needs of players based in Bangladesh.

By registering a GB44 account or using the GB44 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. If you do not agree, please do not use the GB44 platform.

Scope: This Privacy Policy applies to all personal data collected through the GB44 website, mobile app, customer support channels, and any other interaction you have with GB44. It applies to registered members and unregistered visitors alike.

GB44 takes its privacy obligations seriously. We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. This policy is reviewed and updated regularly — the "Last Updated" date at the top of this page reflects the most recent revision.

2 Data We Collect

GB44 collects personal data that is necessary to provide you with a safe, fair, and functional gaming experience. The categories of personal data we collect include:

Category Examples Purpose
Identity Data Full name, date of birth, gender, nationality Account registration, age verification, KYC compliance
Contact Data Email address, phone number Account communication, support, security alerts
Financial Data bKash/Nagad/Rocket account number, transaction history Processing deposits and withdrawals, fraud prevention
Verification Data Government-issued ID, proof of address KYC identity verification, regulatory compliance
Technical Data IP address, device type, browser, operating system Security monitoring, fraud detection, platform optimisation
Usage Data Games played, bets placed, session duration, login times Responsible gaming monitoring, platform improvement
Communications Data Support chat logs, email correspondence Customer service, dispute resolution, quality assurance

Sensitive Data: GB44 does not intentionally collect sensitive personal data such as health information, religious beliefs, or political opinions. If you voluntarily share such information with our support team, it will be used only to assist you and will not be stored beyond what is necessary.

3 How We Collect Your Data

GB44 collects your personal data through the following channels:

  • Direct registration: When you create a GB44 account, you provide your name, contact details, and date of birth directly.
  • Deposits and withdrawals: When you make a financial transaction, your payment account details and transaction records are captured.
  • Identity verification: When you submit KYC documents, we collect the information contained in those documents.
  • Platform usage: As you use the GB44 website or app, we automatically collect technical and usage data through cookies and server logs.
  • Customer support: When you contact GB44 support via live chat or email, the content of those communications is recorded.
  • Promotions and surveys: If you participate in GB44 promotions or surveys, any information you provide is collected and stored.

GB44 does not purchase personal data from third-party data brokers or marketing lists. All personal data we hold has been provided directly by you or collected through your use of the GB44 platform.

4 How We Use Your Data

GB44 uses your personal data only for legitimate purposes that are directly related to operating the platform and serving you as a member. The specific purposes for which we use your data are:

  • Account management: Creating, maintaining, and securing your GB44 account.
  • Transaction processing: Handling deposits, withdrawals, and bonus credits accurately and securely.
  • Identity verification: Confirming your age and identity to comply with legal requirements and prevent underage gambling.
  • Fraud and security: Detecting and preventing fraudulent activity, money laundering, and unauthorised account access.
  • Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and applying any limits or restrictions you have requested.
  • Customer support: Responding to your queries, resolving disputes, and improving our support quality.
  • Platform improvement: Analysing usage data to improve the GB44 website, app, and game offerings.
  • Legal compliance: Meeting our obligations under applicable laws and regulations, including responding to lawful requests from regulatory authorities.
  • Marketing communications: Sending you promotional offers and updates about GB44 — only if you have opted in to receive them. You can opt out at any time.

Legal Basis: GB44 processes your personal data on the basis of contractual necessity (to operate your account), legal obligation (to comply with regulations), legitimate interests (to prevent fraud and improve the platform), and — where required — your explicit consent (for marketing communications).

5 Who We Share Your Data With

GB44 does not sell your personal data. We share your data only with trusted third parties who are necessary for the operation of the platform, and only to the extent required for their specific function. All third-party partners are bound by data processing agreements that restrict how they may use your information.

  • Payment processors: bKash, Nagad, Rocket, and other payment service providers receive the financial data necessary to process your transactions.
  • Identity verification providers: Third-party KYC services receive your identity documents to verify your age and identity on our behalf.
  • Fraud prevention services: Specialist fraud detection platforms receive technical and behavioural data to help identify suspicious activity.
  • IT and hosting providers: Our platform infrastructure providers store and process data on our behalf under strict security and confidentiality obligations.
  • Regulatory authorities: GB44 may be required by law to share certain data with regulatory bodies, law enforcement agencies, or courts. We will always comply with lawful requests.
  • Professional advisors: Lawyers, auditors, and compliance consultants may access limited data where necessary for their professional services, subject to confidentiality obligations.

GB44 will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.

6 Cookies & Tracking Technologies

GB44 uses cookies and similar tracking technologies on the gb44.io website and mobile app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
  • Analytics cookies: Help us understand how members use the GB44 platform — which pages are visited most, where users drop off, and how performance can be improved. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent login attempts and suspicious activity on your account.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the GB44 platform. GB44 does not use third-party advertising cookies or tracking pixels for external ad targeting.

Mobile App: The GB44 mobile app uses equivalent tracking technologies to cookies, including device identifiers and app analytics SDKs. These are used solely for security, fraud prevention, and platform improvement purposes.

7 Data Retention

GB44 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

  • Account data: Retained for the duration of your active membership plus a minimum of 5 years after account closure, to comply with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of each transaction.
  • KYC documents: Retained for a minimum of 5 years after account closure or the date of the last transaction, whichever is later.
  • Support communications: Retained for 2 years from the date of the last interaction, unless the communication relates to an ongoing dispute.
  • Technical and usage data: Retained in anonymised or aggregated form for up to 3 years for platform analytics purposes.

When your data is no longer required, GB44 will securely delete or anonymise it. If you request account closure, we will begin the deletion process within 30 days, subject to any legal retention obligations that apply.

8 Data Security

GB44 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and GB44 servers.
  • Encrypted storage of sensitive data including passwords (hashed) and financial information.
  • Access controls that restrict internal access to personal data on a strict need-to-know basis.
  • Regular security audits and penetration testing of the GB44 platform.
  • 24/7 monitoring for suspicious activity and potential data breaches.
  • Secure data centres with physical access controls and redundant backup systems.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, GB44 will notify affected members and relevant authorities as required by applicable law.

Your Role in Security: You also play an important part in keeping your data safe. Use a strong, unique password for your GB44 account, never share your login credentials, and contact GB44 support immediately if you suspect your account has been compromised.

9 Your Privacy Rights

As a GB44 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact GB44 support at [email protected]. We will respond to all valid requests within 30 days.

Right to Access Request a copy of all personal data GB44 holds about you.
Right to Correction Request correction of any inaccurate or incomplete personal data.
Right to Deletion Request deletion of your personal data, subject to legal retention requirements.
Right to Restrict Request that we limit how we process your data in certain circumstances.
Right to Portability Request your data in a structured, machine-readable format.
Right to Object Object to processing based on legitimate interests, including direct marketing.

Please note that some rights are subject to limitations. For example, GB44 cannot delete data that we are legally required to retain. Where we are unable to fulfil a request in full, we will explain the reason clearly.

10 Children's Privacy

The GB44 platform is strictly for adults aged 18 and over. GB44 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered a GB44 account or provided personal data to GB44, please contact us immediately at [email protected].

Upon receiving a verified report of underage registration, GB44 will immediately close the account, delete all associated personal data, and return any deposited funds in accordance with our underage gambling policy. GB44 takes underage gambling extremely seriously and cooperates fully with any investigation into such cases.

11 Changes to This Privacy Policy

GB44 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered members via email or an in-platform notification. The updated policy will take effect from the date shown in the "Last Updated" field at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of the GB44 platform after any update constitutes your acceptance of the revised policy. The most current version of this policy is always available at gb44.io/privacy-policy.

Stay Informed: Bookmark this page and check it whenever you receive a notification about policy updates. We aim to make all changes clear and easy to understand — no legal jargon, just plain English.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the GB44 privacy team. We are committed to responding to all privacy-related enquiries promptly and transparently.

  • Email: [email protected]
  • Live Chat: Available 24/7 in your GB44 account dashboard
  • Subject Line: Use "Privacy Request" for faster routing to the right team
  • Response Time: Within 30 days for formal data rights requests; under 24 hours for general privacy queries

For responsible gaming concerns or account self-exclusion requests, please also contact support directly — these requests are handled by a dedicated team and are always prioritised.

Safe & Secure

Your Privacy is Protected at GB44

Join thousands of Bangladesh players who trust GB44 for a safe, fair, and private gaming experience. Register in under two minutes — your data is encrypted and protected from the moment you sign up.

18+ only. By registering you confirm you have read and agreed to our Privacy Policy and Terms and Conditions.